About this site
Reset Cellphone publishes factory-reset instructions for specific phone models. You look up the handset, then follow the menu path stored for it.
The site is a reference, not a shop. It does not repair phones, buy them, trade them in, or unlock them. It does not reset a phone for you. The steps are there so you can do that yourself, on a phone you are allowed to wipe.
When a page is wrong, the correction belongs on that model, not in a generic list.
How a page gets fixed
Send the make, the model printed on the phone or under the battery, and the menu you see. The contact page is the place for that. A correction is a change to the stored steps for that model.
Read the factory reset guide before you use a model page on a phone you still need. It covers backups, the difference between a restart and a wipe, and the account locks a reset will not remove.