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How to master reset TerreStar Genus
Reset instructions for TerreStar Genus


Steps to Reset Phone

This will delete all user data and reset the phone to factory default settings.

  1. Turn off the device, then turn the device back on (using the red Power key). 
  2. Once the TerreStar logo is displayed, press and hold the E letter key and the Power key on the device keyboard at the same time until a green checkmark appears in the lower left corner.
  3. When checkmark appears, release keys and wait until the device powers up.


Warning!: While reset/restore operation under process, you are advised not to remove your battery until the operation is completed and cellphone restarts otherwise phone damage may occur.
*Disclaimer:Performing a master clear/master reset/hard reset will erase all your data (photos,videos,contacts etc) completely and reset all the settings to Factory default. The information contained in this website is for general information purposes only.In no event will be liable for any loss or damage including without limitation, indirect or consequential loss or damage. For complete disclaimer notice please visit Disclaimer. The brand names are the registered trademark of respective manufacturers.